UnitedHealth Group
Cypress, CA, USA
The Behavioral Intake Counselor will be responsible for initial triage and counseling of members. Employees in this function require a Masters Degree in counseling, psychology, or social work. You'll enjoy the flexibility to telecommute* from anywhere within California as you take on some tough challenges. Primary Responsibilities: Initial behavioral health triage of members in a call center environment Analyze and investigate members' questions Provide explanations and interpretations of benefits/coverage, benefit authorizations, treatment plan processing and assistance in finding behavioral health services Analyzes and investigates. Provides explanations and interpretations within area of expertise You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications:...